Effective Date: May
Welcome to Anna Licken LLC ("we", "our", or "us"). These Terms and Conditions govern your use of our website, products, and services, including all online and in-person purchases of food and beverages from Anna Licken. By accessing our services, you agree to these terms in full. If you do not agree with any part of these terms, please refrain from using our services.
We offer a variety of perishable food and beverage items including:
Homemade Southern-style soul food
Cold-pressed juices and herbal teas
Healthy bowls and comfort sides
Catering services upon request
All menu items and prices are subject to change without notice.
Orders can be placed by phone or in person. We accept payments securely via Stripe and other accepted payment methods.
Orders may be modified or canceled within 2 hours of placement. Beyond that timeframe, cancellations may not be honored due to product preparation.
Due to the perishable nature of our products, returns are not accepted.
However, we offer replacements or store credit if you receive:
A damaged item
A spoiled product
An incorrect order
To qualify, you must contact us within 24 hours of delivery with a photo of the item and a brief explanation of the issue.
Refunds, if approved, will be processed within 5–7 business days back to your original payment method.
We are not responsible for delays caused by third-party delivery services.
Our products are made in a kitchen that handles nuts, dairy, shellfish, gluten, and other allergens. While we strive to prevent cross-contamination, we cannot guarantee an allergen-free environment.
Customers with food sensitivities should notify us when placing their order and consume at their own discretion.
All content, branding, logos, menu items, and original creations on our website and marketing materials are the property of Anna Licken LLC and may not be copied, distributed, or used without permission.
We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of those changes.
Copyright© 2025 AnnaLicken - All Rights Reserved.